IT Manager & Systems Administrator

Dedicated IT Professional with 10 years experience in IT support, administration, and management. Adept at leading teams, optimizing infrastructure, and driving technology initiatives to improve efficiency and security in the K-12 space.

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Professional Experience

Management Skills

  • IT Operations Management
  • Budget and Vendor Management
  • IT Asset and Lifecycle Planning
  • Helpdesk and IT Support Coordination
  • Team Leadership & Mentoring
  • Professional Development and Training

Technical Skills

  • LAN/WAN/WLAN Infrastructure (Juniper, Alcatel-Lucent Enterprise, Aruba, Extreme)
  • VMware Virtualization (ESXi and vCenter 6.0+)
  • Windows Server 2012-2022
  • Google Workspace Administration and ChromeOS Management
  • Security, VoIP, and Access Control Systems (Genetec, Avigilon, Avaya, NEC, Mitel)
  • Active Directory Domain Services, Accounting, Provisioning, Management
  • PowerShell

Certifications

  • METAA Certified Chief Technology Officer
  • Alcatel-Lucent Enterprise OmniSwitch LAN ACFE Certification
  • Amplified IT Google Workspace Certificates (Level 1,2 and Security)
  • Google Certified Workspace Administrator

Experience

Manager of IT Operations - Winchester Public Schools

2023 - Present

Systems/Google Administrator - Cambridge Public Schools

2020 - 2023

Technical Support Technician - Cambridge Public Schools

2019 - 2020

User Support - Massachusetts Executive Office of Education

2017 - 2019

Technical Support - Malden Public Schools

2015 - 2019

Projects

Chromebook 1:1 Rollout

1,600 Chromebooks for 9-12th Grade Students

2016

Network Infrastructure Upgrades

200 Extreme APs and Switches across High School and District Buildings

2017

FileWave MDM Implementation

2,000 Macs, PCs and iPads enrolled for management, patching, and deployment

2022

District WLAN Upgrades

250+ Access Points across Elementary, Middle, and High Schools as part of eRate projects

2023 - 2024

Helpdesk, Inventory, and Lifecycle

Implement SOPs for helpdesk operations, asset inventory, and ongoing replacement cycles

2024

New Building Project

Provide guidance and expertise on all infrastructure furnishings for new School project

2024